Smart Home FAQs: What Clients Often Ask

FAQs

Find smart home FAQs about integration, lighting control, motorized shades, whole-home audio, home theater, networking, security, and ongoing support for homes in South Jersey.

SHORE Smart Home designs and installs integrated smart home systems for homes throughout South Jersey, including smart home control, lighting control, motorized shades, networking and Wi-Fi, whole-home audio, home theater, security integration, and outdoor entertainment.

Yes. SHORE Smart Home can integrate voice control as part of a broader smart home system when it fits the home and the way you want to use it. Platforms such as Josh.ai can allow natural voice, touch, text, and AI-powered control for lighting, shades, audio, video, climate, security, and whole-home scenes. Voice control works best when it is planned with the rest of the system, including reliable networking, thoughtful room names, clear scenes, and proper programming.

Yes. We work on new construction, major renovations, and select upgrades in existing homes, whether the project calls for complete smart home integration or focused solutions like lighting control, motorized shades, audio, or Wi-Fi.

In many cases, yes. We design integrated smart home systems that bring lighting, shades, music, climate, security, and entertainment together through one intuitive control experience.

Yes. Lighting control and motorized shades are central to many of our projects, bringing together comfort, privacy, ambiance, and everyday ease of use through beautifully integrated systems.

Yes. We design whole-home audio systems, media rooms, and private residential home theaters that are tailored to the home, the architecture, and the way each client wants to live and entertain.

A successful smart home project often involves more than the homeowner and technology integrator. SHORE Smart Home may coordinate with architects, interior designers, custom builders, electricians, lighting designers, cabinetmakers, and finish trades so lighting, shades, audio, video, networking, security, control, and service access are planned with the design, construction schedule, and finished experience in mind.

SHORE Smart Home is HTA Certified at the Luxury level, meaning we have been independently reviewed by the Home Technology Association for experience, technical ability, business practices, service support, and project capability. For homeowners and design-build teams, HTA Certification provides added confidence when choosing a qualified smart home technology partner for custom homes, renovations, and connected residences.

Yes. We provide ongoing smart home support for the systems we install, including service, troubleshooting, updates, and long-term coverage options through our SMART-Care support programs.

After-hours support for clients without an active maintenance plan is available on a billable basis at $49 per incident, which includes the first 15 minutes of support. Additional time is billed at $5.00 per minute. For ongoing coverage and preferred support benefits, please visit our SMART-Care support page or call our team for more information.

Still Have Questions?

Whether you’re planning a new project, upgrading an existing home, or looking for the right long-term support, our team is here to help you make informed decisions with confidence.

Still reviewing the details? You can also review our warranty information and privacy policy before starting your project.

Client Reviews

What Homeowners Are Saying

Read what clients have to say about their experience with SHORE Smart Home—technology that feels seamless, refined, and simple to use, delivered with thoughtful design and professional installation.

    
 
 
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   Robert Oliver 
 113 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and customer caring. Will never use anyone else!!!
  
 
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   Betty Long 
 146 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I was referred to Shore Sound & Cinema, now Shore  Smart Home, by my friends who have used Neil and his team for years. From the moment I met Neil I was confident that I had found the right vendor for my job.

Then I spoke with Lori in the office and she was friendly, responsive and on top of everything. She kept in touch with me up to the day of implementation and when the installation team arrived —-on time—the first day, they were knowledgeable and efficient.  When the installation was finishing up, Kevin explained the technology to me and assured me they’d be there if I needed help.

Well, today—a Saturday—the main TV was not connecting and so without help, I would be SOL to watch the Sixers and Flyers playoff games. Not to mention the Kentucky Derby!!

I called the office and just a few hours later, Neil showed up with receiver in hand—-In plenty of time to prepare the Mint Juleps and check the odds on the long shots!

I have owned my own company for 23 years and am proud of the service we provide our patients and clients. It’s a pleasure to write a 5-star review for Shore Smart Home because they, too, understand and DELIVER customer service.

Thanks to Neil, Brad, Lori, Kevin and the whole installation team! Fantastic job all around!!
  
 
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   Shelley Kaplan 
 528 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I've been a customer for 10 years. Neil and his company is excellent. All are extremely knowledgeable, professional and sophisticated in home automation. I highly recommend Shore Sound and Cinema!
  
 
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   Anthony A 
 535 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Extremely professional and efficient. The crew arrived to upgrade our system and did an outstanding job. They left the house spotless, and Kevin took all the time necessary to ensure we fully understood how to use the system. I’ll definitely be using them for all future upgrades and additions! WORTH the cost !
  
 
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   FineseTheGray 
 559 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Thank you Shore Sound & Cinema for the great service. I am very pleased with the speakers installed and amazing outcome. Would recommend this company to anyone! Very knowledgeable and efficient. Thank you again, Neil!
  
 
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   NicoleArd1x 
 559 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I definitely recommend Shore Sound & Cinema for all your surround sound needs! My speaker system and installation is phenomenal and I’m so happy with their service! A++++
  
 
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   Mindy Pritikin 
 920 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Shore Sound was easy to work with and adjusted our estimate to work within our budget. Kevin and his team installed the system efficiently and explained how to utilize the app in a clear manner. I would definitely recommend them to people looking to install or upgrade their home sound system.
  
 
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   Michael Glassner 
 1503 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Top of the line products and design for the best experience. The most professional team from the planning stage through installation through upgrades and upkeep.
  
 
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   Justin Thomson 
 2051 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
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   Marc E 
 2069 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Needed a new WiFi installation.  Didn't want to go the DIY route and "hope" I'd make the right equipment choices to address my homes requirements.  Decided to hire professionals who know what they're doing.  Neil was very personable and knowledgeable when he came to evaluate my homes needs and provide an estimate.  Both Kevin and Max did a great job installing the new equipment.   Everything is working great now!  Lori in the office is super friendly and helpful.  Wouldn't hesitate to hire Shore Sound & Cinema again.  Overall great experience!!
  
 
 
  
 
 
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